FREQUENTLY ASKED QUESTIONS

Shipping

We use USPS for all small goods shipped, UPS for all large goods shipped.

UPS & USPS is usually 2-3 days local delivery, up to 5 days for national delivery.

Handling

Handling time is  1 day or less.

 

We carefully inspect our gear one final time before boxing.

 

We do not ship internationally at this time.

Returns

3 day return or 30 day exchange for in-store credit.

Items must be in original condition.

Restock fees may apply.

We reserve the right to refuse returns.

Warranty

Most new instruments & amplifiers have a 2 year store warranty, pre-owned items have a 30 day warranty. 

Exclusions apply. See store for details.