FREQUENTLY ASKED QUESTIONS

Yes, We're Open

Monday - Thursday: 10am - 7pm

Friday - Saturday: 10am - 5pm

Shop With Peace of Mind!

Masks Required by State Code

Hand Sanitizer Located At Door

Frequent Store-Sanitizing

Curbside Pickup

Pay Online or by Phone

​Pickup at Curbside

Orders Ready in 1 Hour or Less

Contactless is Available

Call Upon Arrival

715-834-7177

Free Shipping

Free UPS & USPS Shipping

On Orders of $25 +

Excludes Drums, Keyboards, & Amps

2-3 Days Estimated Local Delivery

Up to 5 Days Estimated National

Local Delivery

10 Mile Radius

$6.95 on Orders Under $250

FREE on Orders Over $250

 

Delivery Times:

Monday-Thursday: 7:15pm - 8pm

Friday-Saturday: 5:15pm - 6pm

Shipping

We use USPS for all small goods shipped, UPS for all large goods shipped.

UPS & USPS is usually 2-3 days local delivery, up to 5 days for national delivery.

Handling

Handling time is  1 day or less.

 

We carefully inspect our gear one final time before boxing.

 

We do not ship internationally at this time.

Returns

3 day return or 30 day exchange for in-store credit.

Items must be in original condition.

Restock fees may apply.

We reserve the right to refuse returns.

Warranty

Most new instruments & amplifiers have a 2 year store warranty, pre-owned items have a 30 day warranty. 

Exclusions apply. See store for details.