FREQUENTLY ASKED QUESTIONS

Shipping

We use USPS for all small goods shipped, UPS for all large goods shipped.

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UPS & USPS is usually 2-3 days local delivery, up to 5 days for national delivery. 

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Handling

Handling time is usually 1 day or less before shipping. 

We carefully inspect our gear one final time before boxing.

We do not ship internationally at this time.

Returns

We offer a 3 day return, 30 day exchange for in-store credit if items are in new condition. 

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Restock fees may apply.

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We reserve the right to refuse returns.

Warranty

We stand by our vendor warranties, free of charge. Most instruments have a 2 year or more warranty, with our used gear having a 30 day store warranty. Come chat with us to learn more.