FREQUENTLY ASKED QUESTIONS
We use USPS for all small goods shipped, UPS for all large goods shipped.
UPS & USPS is usually 2-3 days local delivery, up to 5 days for national delivery.
Handling time is usually 1 day or less before shipping.
We carefully inspect our gear one final time before boxing.
We do not ship internationally at this time.
We offer a 3 day return, 30 day exchange for in-store credit if items are in new condition.
Restock fees may apply.
We reserve the right to refuse returns.
We stand by our vendor warranties, free of charge. Most instruments have a 2 year or more warranty, with our used gear having a 30 day store warranty. Come chat with us to learn more.