FREQUENTLY ASKED QUESTIONS

Yes, We're Open

Monday - Thursday: 10am - 7pm

Friday - Saturday: 10am - 5pm

Sunday: Closed

Curbside Pickup

Pay Online or by Phone

​Pickup at Curbside

Orders Ready in 1 Hour or Less

Contactless is Available

Call Upon Arrival

715-834-7177

Free Shipping

Free UPS & USPS Shipping

On Orders of $25 +

Excludes Drums, Keyboards, & Amps & PA

2-3 Days Estimated Local Delivery

Up to 5 Days Estimated National

We do not ship internationally at this time. 

Shipping

We use USPS for all small goods shipped, UPS for all large goods shipped.

UPS & USPS is usually 2-3 days local delivery, up to 5 days for national delivery.

Handling

Handling time is  1 day or less.

 

We carefully inspect our gear one final time before boxing.

 

We do not ship internationally at this time.

Returns

3 day return or 30 day exchange with original receipt. 

Exclusions or fees may apply. 

To read our complete return policy, please visit:

Warranty

Most new instruments & amplifiers have a 2 year store warranty, pre-owned items have a 30 day warranty. 

Exclusions apply. See store for details.