FREQUENTLY ASKED QUESTIONS
Yes, We're Open
Monday - Thursday: 10am - 7pm
Friday - Saturday: 10am - 5pm
Shop With Peace of Mind!
Masks Required by State Code
Hand Sanitizer Located At Door
Frequent Store-Sanitizing
Curbside Pickup
Pay Online or by Phone
Pickup at Curbside
Orders Ready in 1 Hour or Less
Contactless is Available
Call Upon Arrival
715-834-7177
Free Shipping
Free UPS & USPS Shipping
On Orders of $25 +
Excludes Drums, Keyboards, & Amps
2-3 Days Estimated Local Delivery
Up to 5 Days Estimated National
Shipping
We use USPS for all small goods shipped, UPS for all large goods shipped.
UPS & USPS is usually 2-3 days local delivery, up to 5 days for national delivery.
Handling
Handling time is 1 day or less.
We carefully inspect our gear one final time before boxing.
We do not ship internationally at this time.
Returns
3 day return or 30 day exchange for in-store credit.
Items must be in original condition.
Restock fees may apply.
We reserve the right to refuse returns.
Warranty
Most new instruments & amplifiers have a 2 year store warranty, pre-owned items have a 30 day warranty.
Exclusions apply. See store for details.
